Shipping policy

We currently ship within the United States only. We do not offer international shipping at this time.

Processing Time

Orders are typically processed and packed within 1–2 business days (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking.

Shipping Options and Rates

Shipping options and rates are shown at checkout. Current options:

• Standard Shipping (3–4 business days): $7.95 (orders under $150)
  
• Free Standard Shipping (3–4 business days): Free (orders $150+)
  
• Expedited Shipping (1–2 business days): $19.95
  
  

Note: “Business days” refers to carrier transit time after your order has shipped. Delivery estimates are not guaranteed and may vary by location, weather, peak seasons, or carrier delays.

Tracking

Tracking is provided on all shipments. If you don’t see the email, check your spam/junk folder.

Address Accuracy

Please double-check your shipping address at checkout. We’re not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If you need to update an address, email us ASAP at support@tardigradeclothing.com. We’ll do our best to help. We can’t guarantee changes once an order has been processed or shipped.

Undeliverable / Returned Packages

If a package is returned to us as undeliverable (for example, due to an incorrect address), we can reship it once confirmed. Additional shipping charges may apply.

Shipping Delays / Lost Packages

Carrier delays can happen and are outside our control. If your package appears delayed or lost, contact us at support@tardigradeclothing.com. We’ll help you troubleshoot using tracking and next steps.